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The SE Traveline (which is based on the same technology as the TFL journey planner) does have a 'feedback' button so if you do get offered a ludicrous journey, you can at least bring it to the attention of 'the management' fairly easily, and they will attempt to establish which particular bit of nonsense has generated it and resolve it.
Your written response to question 2019/20788 failed to answer why the TfL Journey Planner does not offer the 55/388 bus routes as an alternative route to the 48 for those travelling between Walthamstow Central and London Bridge. Instead users are encouraged to travel on the 55 to Lea Bridge Roundabout; 488 from Lea Bridge Roundabout to Dalston Kingsland Station; 149 from Dalston Junction ...
For years I was able to use the TFL web site to calculate transit times and the length of tube journeys. But starting a couple of months ago, whenever I attempt to search for the specifics of any tube journey on the "Plan a Journey" part of the TFL web site, it only gives results for walking and...
In September 2017, TfL updated its Journey Planner results page to make the site easier to navigate for customers. The changes made more information available with fewer clicks, including accessibility information and the map view. The single map shows the same information that was previously ...
TfL journey planner: 2010/2956 : 15 September 2010 : TfL Journey Planner: 2017/0264 : 18 January 2017 : TfL Journey Planner: 2020/0163 : 16 January 2020 : TfL Journey Planner Maps: 2017/4068 : 12 October 2017 : Cycle journey planner: 2011/2108 : 13 July 2011
TfL journey planner I have had recent complaints about the TfL journey planner not including comprehensive details of journey options at all stations in my constituency, including issues such as not providing details of London Overground services at Denmark Hill and instead suggesting very arduous journey alternatives.
TfL Journey Planner: 2020/0163 : 16 January 2020 : TfL Journey Planner and cyclists: 2011/0038 : 19 January 2011 : TfL Journey Planner Maps: 2017/4068 : 12 October 2017 : Cycle journey planner: 2011/2108 : 13 July 2011 : Walking routes on journey planner: 2008/1798 : 10 September 2008
TfL journey planner: 2013/4335 : November 20, 2013 : TfL Journey Planner Maps: 2017/4068 : October 12, 2017 : TfL Journey Planner and cyclists: 2011/0038 : January 19, 2011 : Walking routes on journey planner: 2008/1798 : September 10, 2008 : Tramlink and Network Rail Journey Planner
If I search for a journey from Loughborough Junction to Heathrow T2, 6am on the 29th December, NRE shows me what seems to me the most obviously convenient route: Thameslink straight to Farrngdon, then Elizabeth Line straight to Heathrow: But asking the TfL journey planner (or TfL Go app) produces this:
The TFL journey planner has become useless- it will always try and give you a route which gives the most revenue to TFL even if there is a quicker NR option. It also doesn't consider going back on yourself using a fast service then back in on a stopper. Engineering works are frequently wrong away from the tube.