Category ""
ADVERTISING
Re: BT Mail - login loop Hi, I am having the exact same issue. I can use the email on my phone but suddenly not on my chromebook!? I enter my login details and then it constantly flicks between a login page and a blank page with a timer - over and over and over.
Re: Email login Hi. BT seem to specialise in trying to make things as difficult as possible but there is no need to put up with their email software. Set up a free Gmail account and divert your BT mail to Gmail and you never need use BT's software again. My Gmail stays logged in and even starts automatically when my browser opens.
No emails in my sent items or other subfolders were affected. I normally use Outlook on my trusty PC to manage my emails using an SMTP link but I also use the BT Mail app on an Android device. When I logged on to my emails using both the Edge and Chrome browsers my emails also weren't there, so they have disappeared from the server.
Re: Why can't I attach files to an email? The maximum email size for BT Email or BT Premium Email is set at 25MB.
Re: Outlook connection to BT Mail You are best to set the account up manually and remember when setting it up to click on the "more settings" and tick the box for the outgoing server "requires authentication" and select "use the same as Incoming server.
Re: Are BT emails down Also can't access email. There is no DNS entry for `email.bt.com`! Have tried the message us (message now) on the email technical support page - the automated bot asks which service despite being told it is email in the initial message and doesn't have email as one of the canned replies.
Outlook 365 (new Outlook) no longer working with BT Mail As of this morning my "new Outlook" on Windows 10 PC is no longer receiving emails in a timely fashion and cannot send emails at all - they are stuck in the Drafts area. Web-based email continues to work. Android-based email continues to work fine.
Re: Import existing email folder structure and messages into gmail Unless you are currently a BT broadband customer or paying £7.50/m for Premium Mail, your mail account will only be accessible via webmail so it will not be possible to do what you are trying to do.
Since the new email format I have been unable to download any attachments. I have raised this issue several times but had no response from bt. I need to be able to download attachments so I can print them off. If I select the print option from the drop down box, a pop up says “wait for preview windo...
Webmail continues to delight with new exception conditions to entertain us when we thought we were coming to do some work with email. Today's is a loop at login, occurring after the authentication stage: it comprises 6-8 seconds of the BT logo and the row of expanding dots, then the briefest flash ...