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View your balance, make payments, check or search recent transactions and more. Manage your personal details, such as your phone number and email address. "I've been banking with the Co-op for over 10yrs now. The staff have always been very helpful, and the app is great.
You can still use our telephone banking service to check your balance and recent transactions, and to make payments from your Co-operative Bank accounts. You can access it by calling 03457 212 212 (call charges apply): Our Customer Service Team is available from Monday to Friday, 8am to 6pm and Saturday and Sunday, 9am to 5pm.
Get direct access to your accounts online and bank digitally. Register for Business Online Banking.
Log in with your Customer ID, User ID and security token code. Register your HID Approve mobile security app with a One Time Passcode (OTP). The Co-operative Bank is covered by the FSCS.
Forgotten your log in details? New user? Register for online banking.
Log in to online banking using the instructions above. If you want to change your password once you’re logged in to online banking, select ‘Security’ in the dashboard on the left, or ‘Menu’ and then ‘Security’ if you’re using a mobile or tablet.
Help with online banking login. If you've forgotten your log in details or if you're new to online banking, we can help: Reset your password; Reset your security code; Request username reminder; Please call us: 03457 212 212 for current accounts and savings accounts. 0345 600 6000 for credit cards
Choose your login details, including a username, password and 6-digit security code. You can see more detail in our online banking registration guide (PDF).
Read our guides to help you log in.
Forgotten login details for online banking. Staying safe with online banking. Logging into the app. Added security when making payments online