Category ""
ADVERTISING
British Gas - contact details for complaints Yorkie006 Posts: 276 Forumite 10 July 2023 at 11:37PM Hi, is there a way to escalate a complaint with British Gas?
Hi All, I have tried to access the tariff advertised in the MSE newsletter yesterday British Gas Fixed Tariff v49 via the Cheap Energy Club, but this tariff does not appear in any of my comparison results. I could not compare against my current Hive Saver rate as it was not listed but the tool did compare me against the British Gas standard rate so I would have thought it should still list ...
British Gas have been sending me estimated bills despite my property being unoccupied, I know I have to pay a standing charge.
Centrica is the company that is British Gas and bills Domestic, Commercial and Industrial users of gas. Transco managed all the pipes that delivers gas, pumped into the system by gas shippers.
In an almighty !!!!!!-up, British Gas have issued me with 3 final bills, the first of which was in time (but incorrect). The other two were out of time and contained a credit balance. (the first was correct but only covered a period up to 2 weeks before I switched away, the second was correct).
Anyone had issues with British Gas in advising of a bereavement ? Phoned on 16/11/23 to let them know about my 101 years old Mother in Law's passing - scanned & sent Death Certificate whilst on call & gave my details - name, address, phone & e mail. Rec'd an automated e mail in response with the subject 'Thanks for telling us you've moved in' but the text in the e mail stated 'You've moved out ...
BG last issued a bill on 16th April 2024. I realised there was an issue in October when i logged in to check account.
A couple of weeks ago, British Gas sent out an engineer to fit a new smart meter. This morning we received a bill for over £2000. The customer support agent said this was because they had significantly underestimated the electricity usage. This feels completely unethical. We have done everything that has been asked of us, submitted meter readings when asked, and complied with what BG have ...
Hi, I like to think I can spot a scam as I am overly suspicious about everything but I (almost) fell for this one purporting to be from British Gas.
British Gas recently moved me on to their new system. I sent in meter readings as requested.